Elevating Your Business Potential

Discover how Dominion Outsourcing's services can transform your business. We bring expert industry knowledge and cost-effective solutions to help you achieve elevated performance and member experience. Let us show you how we can drive cost reduction and build stronger relationships.

Our Specialty

At Dominion Outsource, we specialize in delivering efficient, compliant, and customer-focused operational support tailored to the insurance, healthcare, and consumer services industries. Our teams combine industry expertise, proven processes, and modern technology to help organizations scale with confidence while reducing operational costs and complexity.

Licensed Insurance Sales

Our licensed insurance professionals support national carriers and agencies with fully managed sales programs ensuring accuracy, compliance, and exceptional customer experience. Click here to learn more.

Health Insurance Open Enrollment

From Medicare to under-65 plans, Dominion manages the entire open enrollment lifecycle including licensing, appointments, compliance, member outreach, and enrollment processing so you can focus on growth.

Property & Casualty Support

We provide scalable P&C support with specialization in auto and homeowner insurance, helping agencies handle volume, improve service levels, and strengthen policyholder satisfaction. Click here to learn more. 

Insurance Verification

Accuracy drives reimbursement and we deliver both speed and precision. Our verification experts collaborate directly with payers via phone, portals, or Change Healthcare to secure coverage details and prevent claim delays. Click here to learn more. 

 

Call Center Services

Inbound Programs: medical intake, order support, customer service, product inquiries, retail sales
Outbound Programs: patient qualification, education, collections, surveys, follow-ups, and sales outreach
Every interaction reflects your brand and your standards.

Prior Authorizations

We streamline authorization workflows by coordinating with payers, providers, and internal teams ensuring required documentation, approvals, and status updates flow seamlessly into your system. Click here to learn more. 

Document Acquisition & Management

Powered by DCRM technology, our team specializes in prescription and medical record retrieval, compliance workflows, and real-time visibility through customized dashboards driving industry-leading success rates. Click here to learn more. 

Operational Optimization

From back-office support and process automation to digital transformation and AI-enhanced workflows, Dominion helps organizations modernize operations and unlock measurable performance gains.

Our Ideal Clients

Dominion Outsourcing partners with organizations that value collaboration, efficiency, and measurable results. Our ideal clients are:

  • Healthcare Providers & Medical Supply Company / Industry Companies – organizations that require compliance, accuracy, and scalable operational support to optimize revenue cycles and patient services.
  • Technology & Telecommunications Firms – businesses seeking reliable contact center and back-office solutions to enhance customer experience and operational efficiency.
  • Banking & Financial Services – institutions that need secure, compliant, and efficient process management to support operations, customer engagement, and regulatory requirements.
  • Retail & E-Commerce Organizations – companies looking for streamlined operations, optimized customer support, and solutions that improve efficiency and profitability.
  • Hospitality & Travel – organizations seeking high-quality customer service management, reservation support, and operational efficiency to enhance guest experiences.
  • Enterprises Focused on Growth & Transformation – companies ready to scale, improve processes, and implement tailored solutions that drive performance.
  • Organizations That Value Partnership – clients who want more than a vendor relationship and expect a trusted, accountable partner invested in their success.
  • Data-Driven, Performance-Oriented Businesses – those who measure success by outcomes, operational excellence, and continuous improvement.

In essence: our ideal clients are forward-thinking organizations that seek customized solutions, operational agility, and a true partnership to elevate their business outcomes.

The Dominion Outsourcing Advantage

Choosing Dominion Outsourcing means gaining a partner with deep industry expertise, cost-effective solutions, and a focus on measurable results. We enhance customer experiences, optimize operations, and strengthen relationships delivering a unique combination of value, insight, and performance that sets us apart.